ORDER OR PRODUCT ISSUES?
Our main goal is to make product returns easy and hassle-free. We want your experience at www.ThePopIcon.com to be great and satisfied. We will gladly exchange your online purchases of apparel or accessories within 30 days of purchase to ensure your satisfaction. Please return items in original, unused condition and a copy of your packing slip, receipt or order detail to:

The Pop Icon
7818 NW 46th Street
Miami, FL 33166 U.S.A.

To speak with a friendly Customer Care representative call Tel 1-844-THE-ICON – 1-844-843-4266
Monday through Friday 9 a.m. – 6 p.m. (EST). E-mail: Info@thepopicon.com / www.ThePopIcon.com

Note: Your item must be on unused condition. Include a note about the reason for your exchange and any special instructions.
The Pop Icon do not offer refunds. We also cannot accept returns or exchanges of our Fashion Lollipops and Refills, seasonal or customized merchandise, nor perishable or food items.
Upon receipt of your order, please check it carefully for accuracy. We reserve the right to send a RMA (Return Material Authorization) before providing replacements, refunds or credits to help support our quality assurance efforts. This warranty does not cover merchandise damaged through normal wear, accident or misuse.

Requirements for Storing Candy:
Storage Conditions: Temperature <30°C, Humidity <60% in sealed packing.
HOW LONG WILL THE CANDY LAST?
Shelf Life 18 months approximate.

 

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